To create an account, visit the JCHAT login page. Look for the "Sign Up" or "Register" link. You'll need to provide a valid email address, create a unique username, and set a strong password. Once registered, you might need to verify your email before full access.

You can change your profile picture by navigating to your Profile page. Click on your current profile picture or the placeholder icon, and you'll be prompted to upload a new image from your device. Ensure the image is in a common format like JPG, PNG, or GIF.

You can earn JCoins by actively participating in the community! This includes:

• Logging in daily to claim bonuses.
• Creating engaging posts.
• Commenting on other users' posts.
• Reacting to content (liking, loving, etc.).

Keep an eye on your activity rewards pending admin review on your profile or the Coin Management page!

JCoins are the primary currency within JCHAT. You earn them through activity and can use them in the JCoin Shop for various in-app purchases, customizations, or special features. Gas is a secondary resource, often consumed for certain actions or transactions within the app, similar to a transaction fee. Its purpose is to add a layer of resource management to specific interactions.

On the Home page, locate the "Daily Inspiration" section. There should be a "Customize Inspiration" button. Clicking this will open a modal where you can choose your preferred type of inspiration, such as Motivational, Peaceful, Funny, or Wisdom. Your selection will influence the quotes you see daily.

Go to the "Users" or "Find Friends" section from the sidebar. You can search for other users by their username or User ID. Once you find a user, visit their profile page. If friend requests are enabled and the user allows them, you'll see a "Send Friend Request" button. Click it to send a request.

Maintenance Mode is a system-wide setting controlled by JCHAT administrators. When active, the application or certain features may be temporarily unavailable or have limited functionality to allow for essential updates, bug fixes, or server maintenance. During this time, you might see a dedicated maintenance page. We appreciate your patience and will inform you once services are fully restored.

Post creation and commenting might be disabled for a few reasons:

• The administrators may have temporarily turned off these features for all users (e.g., during maintenance or content review).
• Your account might be under review, temporarily suspended, or banned due to a violation of community guidelines.
• There might be a temporary technical issue.

Please check for any global announcements on the Home page or contact support if you believe this is an error.

Your safety and the integrity of our community are paramount. If you encounter any content (posts, comments, profile information) or users that violate JCHAT's community guidelines, please:

• Use the "Report" feature if available directly on the content or user's profile.
• If no direct report option is available or for urgent matters, contact our support team immediately via email or WhatsApp (see "Contact Support" section below) with detailed information, including screenshots and User IDs if possible.

We take all reports seriously and will investigate promptly.

If you're having trouble logging in:

• Check your internet connection: Ensure you have a stable and active internet connection.
• Verify credentials: Double-check that you are entering the correct email address and password. Passwords are case-sensitive.
• Forgot Password: If you've forgotten your password, use the "Forgot Password" link on the login page to reset it. Follow the instructions sent to your registered email.
• Account Status: Your account might be temporarily locked or disabled. If you suspect this, please contact support.
• Browser Issues: Try clearing your browser's cache and cookies, or try logging in from a different browser or device.

If the issue persists after these steps, please contact our support team with details of the error message you receive.

JCoin rewards for activities like posting, commenting, reactions, and daily bonuses are often subject to administrator review to ensure fair play and prevent abuse. Your balance will update once an administrator approves the pending rewards. You can usually check your profile or a dedicated "Coin Management" section (if available to users) for pending rewards. If you believe there's a significant delay or an error, please contact support with details of the activity.

This can happen due to various reasons:

• Browser Cache: Your browser might be loading an old version of the page. Try clearing your browser's cache and cookies, then refresh the page.
• Browser Compatibility: Ensure your web browser is up-to-date. JCHAT is optimized for modern browsers like Chrome, Firefox, Edge, and Safari.
• Internet Connection: A poor or unstable internet connection can prevent styles and scripts from loading correctly.
• Maintenance Mode: The application might be in maintenance mode, which can disable certain features or alter the display. Check for a maintenance overlay or announcement.
• Theme Issues: If you recently changed your theme, try switching back to the default theme in your settings to see if the issue resolves.

If the problem continues, please report it to support, including your browser type and version, and a screenshot if possible.

If you're not getting notifications:

• In-App Settings: Go to your JCHAT settings (usually accessible from the sidebar). Look for notification preferences and ensure they are enabled for the types of activities you want to be notified about.
• Browser Permissions: Your web browser might be blocking notifications. Check your browser's site settings for JCHAT and ensure notification permissions are granted.
• Device Settings: On mobile devices, check your phone's system settings to ensure notifications for your browser or the JCHAT app (if applicable) are allowed.
• Email Notifications: If you're expecting email notifications, check your spam or junk folder. Also, ensure "Enable Email Notifications" is turned on in your JCHAT settings.

If the issue persists, contact support for further assistance.

While JCHAT aims for real-time updates, sometimes there can be slight delays due to network conditions or server processing. Most content updates should be near-instant. If you experience significant delays (more than a few minutes), try refreshing the page. Persistent issues might indicate a connection problem or a temporary server load. If it's a critical issue, please report it to support.